Tinku Gupta on role of digital technology in transforming the business of Singapore Exchange | Straight Talk

Tinku Gupta on role of digital technology in transforming the business of Singapore Exchange

Tinku Gupta
Head of Technology
Singapore Exchange Limited

Singapore Exchange Limited is an investment holding company based in Singapore that owns and operates Singapore's securities and derivatives exchange, along with their associated clearing houses. The company also provides services such as IT technology related to securities and derivatives trading to various partners in the financial world. 

Tinku Gupta has been the Head of Technology at Singapore Exchange (SGX) since November 2015. She has been with SGX for over 20 years and formerly served as SGX’s Head of Market Data and Connectivity. She holds a Master's degree in Electronics and Telecommunications from Jadavpur University, India.

Here are some key takeaways from Tinku’s interview:

Big data transforms businesses

Big data and data analytics is an intrinsic part of day-to-day activities. We ensure that we unlock and collect all data in one central data environment. We also ensure that data is easily accessible. Data allows our customers to trade and helps us manage risk. Digitalization and cross-domain data will spearhead this journey. 

Digitalization improves customer experience

We have to live and breathe automation. We constantly question how we can reduce manual involvement and the failure rate. I believe the adoption of AI will differentiate the ‘wait-and-watch’ players from the first movers. 

A woman’s multitasking ability makes her a great tech leader

Women can multitask and love being perfectionists. That makes them great tech leaders. As business leaders need to manage the paradox of adopting the best technology while staying cost-efficient and aligned to business goals. 

For more in-depth insights watch the video above.

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