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This article is by Featured Blogger Enrique Dans from his Blog Page. Republished with the author’s permission.
As the COVID-19 pandemic continues to spread, Telemedicine platforms are attracting large amounts of investment: in China, the Miaoshou Doctor platform, which provides services in a health care + drugs + insurance model through an online hospital, an app, a drug purchase and distribution site and health insurance, has captured $84 million in a series D financing, in a valuation that exceeds $1 billion.
In Russia, BestDoctor, a private health insurance platform that offers 24/7 medical assistance and consultations, preventive care recommendations and online support from its doctors, and which is enjoying strong growth, has also just raised $4.5 million.
And in the United States, Gyant, a health platform that works with twenty-four hospitals and health insurers to improve communication and engagement between doctors and patients through the use of artificial intelligence, has also closed a $13.6 million financing round.
The combination of patient information, advanced algorithms and remote interaction platforms for communication with physicians is turning into one of the great opportunities of the moment. Overall, patient-doctor interaction is far from what it should or could be in most countries, and the pandemic has only made this evident.
Those who have tried to provide a better service to their users through the use of telemedicine during a time of uncertainty like the present, have clearly succeeded, and in general, they have done so in the “traditional” way: remote consultation platforms with real people behind them. The problem with adding algorithms to optimize their operation is that, for the moment, few patients feel comfortable receiving medical advice from a machine. Nevertheless, this is is increasingly seen as the future, and far from replacing the doctors, will instead allow them to focus on tasks of real added value for patients.
If we add managing medical information and test results and responding to emergencies, we are talking about an extremely important service area, where there is a huge amount yet to be done, and to which the recent crisis has given even greater importance. In a short time, given the dynamism of the ecosystem, much of what we considered to be normal in the provision of health services will cease to be so, and will give way to a completely different environment and habits. Does anyone see themselves going to an app as a first step to treating a medical problem, and managing interaction from there? If not, you might want to start thinking about it.