The Engineering Office of the UAE is the private office of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. The Engineering Office is responsible for the design, procurement, construction and maintenance of all facilities for the Royal Family in Dubai and the UAE.
Ameena Abdul Raheem is the Head of Information Technology at the Engineering Office of the UAE, where she directs and manages all IT-related activities for the organization’s business solutions, infrastructure, security, and compliance. She has experience in business applications, project management, change management, and team management. She holds a Bachelor’s degree from the American University of Sharjah, and a Master’s degree in Quality Management Systems from the University of Wollongong in Dubai.
Here are some key takeaways from Ameena’s interview:
Focus on culture
Maintaining a uniform approach across the organization is essential for growth. Instead of having a personal IT action plan, it is vital to have an IT strategy build in accordance with the organization's overall objectives and goals.
Transform client engagement
Optimizing business processes to produce better products and services is a thing of the past. In the current business scenario, leaders need to focus on how technology can improve processes that lead to more effective results and enhance customer experience.
Standardize technology and simplify the process
Technology can only be valuable when it solves a certain problem, especially in the business landscape. For instance, with a business challenge, lies an opportunity for technology to create a value. Even when an enterprise looks to generate more revenue, technology has the scope to add value.
The role of the CIO
In today’s digitized environment, a CIO needs to capitalize on technology that would help the organization generate revenue. In order to utilize technology in the best possible way, CIOs should understand the layers of the IT operations. Their primary role will be to influence the business by empowering it with advanced technology.
Advice for aspiring leaders
IT support in the construction domain is expected to experience a major change. Construction deadlines are expected to turn rigid in the face of more competition in the future. Leaders should identify gaps using real-time data analytics from the early stages of construction, and implement solutions accordingly.
For more in-depth insights watch the video above/below.