Shep Hyken | Straight Talk

Shep Hyken

Chief Amazement Officer
Shepard Presentations
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Shep Hyken is a customer experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. Follow Hyken at and @Hyken