“Advances in conversational AI, voice and gesture recognition will make it easier for technology designers to keep devices highly usable while the size of hardware shrinks. Voice and gesture will become the main human-machine interfaces.” - By Sarah Burnett, EVP & Distinguished Analyst, Everest Group
RPA will infiltrate vast areas of society, including monitoring networks and cybersecurity, as we continue to evolve to Industry 4.0. – By Bob Carver, Principal Cybersecurity Threat Intelligence and Analytics, Verizon
“The convergence of technology advancements around compliance, integration, dynamic pricing, treasury, settlement and risk management have created a unique moment in time where commercial borders will disappear.” - Rebecca Loevenguth, Global Head of Enterprise Partnerships Commercial Development, Western Union
“For the company as a whole, being customer-centric has led us to a point where we don’t just see ourselves as a company that leases trucks but as a company in the business of handling other firms’ transportation needs.” - Ramesh Sundaresan, VP & Division CIO, Ryder System
Global social advertising spend expected by 2023, according to Frost & Sullivan.
Number of functional leaders who believe that they have the talent they need to meet current performance requirements, according to Gartner.
Number of HR leaders changing their performance management systems, according to Gartner.
Number of Insurance Organizations who have partnered with startups as a resource for digital transformation, according to AITE Group’s survey.
“Good change agents are not only forward-looking, but also are able to help others step back and see the change in a broader context” – Annie Chong, Regional Director, IT Planning & Operations, MSD International GmbH Singapore