Annual cost savings attributed to chatbots in 2022, up from $20 million in 2017
“As early as five years [from now], most of us will talk to our computers rather than use touch devices. It’s how humans have communicated for thousands and thousands of years”
The number of Internet users in 2017, 47% of the world’s population
“I see demand for software engineers rising and what I don’t see is the intake into computer science rising. We’re creating a deficit for the future”
The number of CIOs saying that the focus of their digital initiatives is "improving operations"
The amount of time that CIOs are spending on human capital development and human capital leadership across their respective organizations is significantly growing
Worldwide IT spending is forecast to reach $3.5 trillion in 2017
"You can succeed at the speed of software and you can fail at the speed of software. It is as challenging as ever"
Worldwide IT and business services revenues will pass $1 trillion for the first time by 2018.
“You need to understand the financial levers and operating levers and you need your team to be focused [on] those as much as functional owners are. And if you do that an interesting thing starts to happen. You get a group of technologists who aren't fighting the battle of technology, they are trying to figure out how to enable business value”
The global augmented reality market will reach $117.4 Billion by 2022, at a CAGR of 75.72% between 2016 and 2022
“It is the CIO’s responsibility to create an environment where all executives together are thinking about how technology changes their business. The CIO needs to drive that”