Fostering and sustaining a culture of innovation requires establishing an overall environment that supports and encourages creativity at all levels.
Just as no man is an island, no company is innovative in a vacuum. Innovation is born in the context of changing technology, business, and consumer trends.
The truth is, we now need people with all kinds of educational backgrounds. We need people with sharp business and social skills because technology is at the core of any business right now, and it is no longer clear where IT stops and the business begins.
I believe, the one ingredient that is necessary to succeed is the courage to believe that you can. Once you have that, you can get everything else. You can have the courage to say I don’t know and ask for help.
IT executives increasingly need to think beyond IT, need to understand the business and its problems, so that they are not pigeon-holed as technology people.
We really need to think about tapping in to all the potential talent in our population, to create an environment that is open and inclusive to a diverse group of talented people.
There is still a tendency for business services, whether it’s HR, finance, or IT, to be sidelined as “the support guys,” the order takers. That may have been good enough in the past, but these days, you need to be a partner.
It is easy to feel, as a woman leader, that you are being treated differently or perhaps even unfairly. But…I never saw myself as “the woman in the room.” Once you do that, it becomes a self-fulfilling prophecy.
The main role of the business is to own the problem, not the solution…. Often businesses will focus on perceived solutions, to the perceived problem. That is a way to waste huge amounts of money and never fix anything.
If you like change, IT is the place to be. And if you want to be a leader who has an impact, digital transformation is the biggest opportunity around.
At the end of the day, business is a lot like sports: success is often determined by the quality of teamwork. As I like to say, there are no individuals on a team. You either win as a team or you fail as a team.