Dynamics of Managed Services | Straight Talk

Dynamics of Managed Services

As an IT Decision Maker, what comes to your mind when you speak of managed services?

  • How to get the best out of managed services?
  • Problems and pitfalls of using managed services
  • How to strike the best deal for your company?


Presenting to you our esteemed speaker, Dr. Jai Menon, Group Director - Technology, HT Media in a discussion with Paul Hemp, Director, Global Thought Leadership, HCL on the following points:

1. How to make the decision to outsource your IT needs?

2. How to define your needs and scoping the requirements for outsourced services?

3. What are the key steps in identifying and evaluating prospective partners?

4. Enumerate the best practices and tips for negotiating SLAs and outcomes

5. How to deal with risk management?


Speaker Name: 
Dr. Jai Menon