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6 ENTERPRISE USE CASES FOR CONVERSATIONAL A.I.
Digital conversational companions like Siri are only the beginning – now developers are finding important new use cases for artificial intelligence.
Retail & Commerce
With personalized customer information always on hand in a timely manner, chatbots are paving the way for “conversational commerce” on the go – with, employees, retailers and customers singing their praises.
Conversational A.I. applications in the healthcare sector are as diverse as hands-on jobs in the same field. While some chatbots focus on the supportive tasks of nurses and receptionists, others assist the doctors with their duties, including patient progress reports, assessments, and post-op statuses. Even a diagnosis can be made with chatbots like Your.MD, which collects symptoms and then provides care recommendations gathered from relevant sources.
Browsing through multiple portals for news updates is a time consuming activity as well. Conversational A.I.s streamline this process by carefully curating important headlines and providing you with recommended top stories right in your messenger apps. Already, CNN is using a chatbox to curate news updates for Facebook Messenger.