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5 TIPS FOR SUCCESSFUL AUTOMATION IMPLEMENTATION
Among businesses worldwide, intelligent automation is increasingly seen as one of the things that will propel organizations into the 21st century. However, automation is not simply replacing human redundancy with machine efficiency, nor can automation projects be “set it and forget it” endeavors. Successful automation strategies require a lot of forethought and groundwork. Here is where you can start:
Understand How to Select the Right Use Cases
Successful automation initiatives answer the “whys” of it all: Why does a certain process need improvement? Will it save time, money, and effort while aiding growth and engagement? A good litmus test is to consider how much structured versus unstructured data is involved in running the process – the more unstructured the data, the more resources needed to achieve effective automation. For instance, teaching machines to identify audio files is far easier than teaching them to parse human speech patterns. The key is to identify the right goal.
Set Specific Goals
Create milestones that will keep your automation project on track, especially for those projects which require a significant amount of testing before launch. Automation initiatives can become unwieldy as they involve many moving parts that are not just business-driven and IT-implemented. Everybody involved has a role to play and an outcome to achieve. This should not only be determined and stated clearly at the outset, but can serve as a point of reference throughout the initiative.